Young drivers comprise

14%

of licence holders yet

25%

of all serious crashes

are young drivers

Road crashes account for

1

5

in

deaths of young people

recruiting

4000

young drivers

using technology

to mo​nitor your driving

smartphone app

provides ​drivers feedb​ack

How can I withdraw ​from the trial?

You are welcome to ​withdraw from the trial at ​any point, although you ​may not be eligible to ​receive financial ​compensation. To ​withdraw, please contact ​the research team at ​feedback-​thus@unimelb.edu.au.​

How do I install and ​activate the app?

Once you have registered, ​we will send you an email ​with a link to download the ​app to your smartphone, ​and an activation code. ​Once you have installed ​and activated the app, you ​can follow the steps ​provided on screen to set ​it up.

Why am I not seeing anything in the app?

No one will see any information in the app during ​the first and last four weeks of the trial. ​Depending on the groups you will be assigned to, ​you may not see anything in the app during the ​entire trial - but in order to be eligible for the ​draw, please ensure that your location services ​remain switched on for the app the whole time!

I'm about to reach the ​end of my P1 licence, ​can I still join?

Yes! As long as you are ​on your P1 licence at the ​time of joining, you'll be ​eligible.

Why am I receiving SMS messages & when can I expect ​them?

You will receive weekly SMS. You'll receive two messages during the ​first four weeks of the trial. After the first four weeks, you will receive a ​message indicating the start of the weekly draw. Depending on the ​groups you will be assigned to, you will be informed about your safe ​driving account, your DrivePoints scores, and your monthly targets.

For the next 20 weeks, you'll get a message every Sunday announcing ​the weekly draw winner. After this 20-week period, there will be a final ​4-week period where you will only get two messages, the last one ​including the questionnaire you'll have to complete to conclude the ​trial.

How will I know when ​the trial has ended?

At the end of the trial, you ​will receive an SMS ​message with a link to the ​post-trial questionnaire. ​Once you have fill out this ​questionnaire, the trial will ​be completed.

What can I see in the ​app?

You may be able to see ​feedback on your driving in ​the form of a DrivePoints ​that based on factors like ​how fast you've been ​driving, how harshly you're ​braking or accelerating.

How will I know when ​the trial has started?

You will receive an SMS ​message on the first day ​of the trial given that you ​have successfully ​activated​ the app

How can I check how ​much money is left in ​my safe driving ​account?

If you have a safedriving ​account, you will receive ​an update on your ​balance every month via ​SMS

.

How will I know who ​won the weekly ​draw?

Every Sunday, the winner ​of the weekly draw will be ​announced via SMS.

I won the weekly draw, how will I get my voucher?

The research team will contact you to confirm your choice of either ​a $100 Uber Eats or petrol voucher. You will then receive a text ​message with your voucher details. Please contact the research ​team (smart-thus@unimelb.edu.au) if you won the draw but didn't ​receive your voucher.

How will I get the funds from ​my safe driving account?

If you are in the group that have safe ​driving account, at the end of the ​28-week trial, you'll receive an SMS ​message with a link to complete the ​final questionnaire. Once you have ​done this, the research team will be ​in touch via phone or email to ​coordinate depositing the remaining ​funds of your safe driving account ​into a nominated bank account.

How is my data being used?

Your data will be used to see whether feedback and financial compensation had an ​effect on improving your DrivePoints scores. We will also use your driver's licence ​information to check with each of the three states' Department of Transport whether ​you were involved in any police-reported crashes during the trial.

Am I being tracked, and is my ​data secure?

Your data is handled according to ​the Australian Privacy Principles ​(APP) guidelines. The app will collect ​data on your car's movements, but ​all of your data is de-identified and ​stored in a secure database, and is ​only used for research purposes.

Does this project have Ethics ​approval?

Yes, this project was approved by the University ​of Melbourne Human Ethics Committee and ​assigned the number: 0​390039002

This trial is also registered under the A​ustralian New Zealand Clinical Trials Registry​ (ANZCTR) under the registrati​on number ACTRN1262300​0​387628p.